📄 How to update my profile on the partner and exhibitor listings

How to update my profile on the partner and exhibitor listings

Use this article when you need to publish accurate public sponsor data for an event.sponsor row linked to your organisation.

VIP polish: keep the slogan under a tweet-length—visitors read it in hero cards next to your logo.

Before you start

  • Open My Event Partners while signed in to your Climb account.
  • Collect the final marketing copy, contact numbers, HTTPS website URL, and any compliance-approved wording before editing.

Who can do this

You must be signed in as an organisation administrator: your portal partner must match the company root, and the Administrate Organization checkbox must be enabled in /my/company → Permissions. Otherwise the controller redirects to /my/company?error=not_admin.

Steps

  1. From /my/company, open Event Partner Profiles (or browse directly to /my/event-partners).
  2. Select the row you need; each list entry shows the sponsor Name plus the related Event label.
  3. Press the Edit pill on the right to load Edit Partner Listing.
  4. Read the yellow Public on the event website notice—only include information you are happy to expose on exhibitor/partner pages.
  5. Update Name, Slogan, Email, Phone, Website, and the large Description textarea as required.
  6. Press Save, then use Back to partner listings if you want to continue auditing other sponsors.

Check the result

  • The success banner reads <code>Partner listing saved.</code>
  • Public fields contain no internal-only notes or personal phone numbers you did not intend to publish.

If something does not work

  • If the list says <code>No event partner listings are linked to your organization yet.</code>, finance or operations has not created a sponsor record for you—ask them to attach one to your company.
  • If saving fails silently, confirm required fields (the Name input is mandatory) and retry after checking for validation banners.